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What Governs Your Account on kora999

Every account on kora999 operates under a defined set of terms that cover how we handle your data, how your wallet activity is recorded, and what rights you hold as an account holder.

Account TermsData & Privacy PolicyJazzCash, Easypaisa, Raast Transaction RulesCookie PolicyEligibility by Region
kora999 What Governs Your Account on kora999
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

Our legal obligations do not stop at the terms page. We apply specific practices across data handling, cookie use, account security and record retention — and you have defined rights in each of those areas. Here is what that looks like in practice.

Data Handling

We collect only what is needed to run your account — your contact details, payment identifiers for JazzCash, Easypaisa or Raast, and session activity. We do not sell this data to third parties.

Cookie Policy

Our platform uses functional and analytics cookies to keep your session active and understand how the lobby is used. You can manage cookie preferences through the settings link in the footer.

Account Security

Account access uses OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers an additional verification step before the session proceeds.

Retention and Deletion

Transaction records are retained for a defined period as required by our operational policies. You can request a copy of your data or ask about deletion by contacting support in writing.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

If you have a question about our terms, need to understand how a specific policy applies to your account, or want to raise a concern about how your data is being handled, our support team is the right starting point. You can reach us through live chat directly from the platform, via email for written requests, or through our Pakistan-focused account help channel for wallet-related policy queries.

Live Chat Open the chat widget from any page in your account. It connects you to the team that handles policy questions, account status and transaction disputes.
Email Support Send a written request or formal query to our support email. We respond to legal and data-related requests with a written record you can keep for reference.
Account Help Channel For queries tied to your JazzCash, Easypaisa or Raast wallet activity — including transaction disputes or account closure requests — use the account help path inside your dashboard.

Legal Questions We Get Asked Most

These are the questions account holders in Pakistan ask most often about our policies, their data rights, and how the terms apply to specific situations.

Yes. Send a written data-access request to our support email and we will compile your account and transaction records. We respond to data requests within the timeframe set in our privacy policy.

When an account is closed, your personal data is retained for the period required by our operational policies, then deleted or anonymised. You can ask support for specifics in writing.

The core account terms apply equally across all payment methods. JazzCash, Easypaisa and Raast are each covered by the same transaction policy; the rail you choose does not alter your rights.

Access depends on local law and is available only where it is permitted in your region. It is your responsibility to confirm that using this platform is lawful in your specific location before opening an account.

Open a dispute through the account help channel in your dashboard. Provide the transaction timestamp and the payment method — JazzCash, Easypaisa or Raast — and our team will review the record.

We post a notice on the platform before any terms update takes effect. Continuing to use your account after the notice date is treated as acceptance of the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.