Reference

What You Agree To When You Use kora999

These terms set out the rules that apply to your kora999 account — how it works, what we expect from you, and what you can expect from us.

Account EligibilityWallet & Payment RulesJazzCash · Easypaisa · RaastAccount Suspension PolicyHow to Contact Us
kora999 What You Agree To When You Use kora999
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page on kora999 to ask about a specific clause, a transaction dispute, or an account restriction. Our team responds in English.
Email Support Send a detailed query to our support address for account-related terms questions. Include your registered mobile number so we can locate your account quickly.
Account Help Centre The Help Centre in your account dashboard covers common terms questions — wallet rules, verification steps, and how to raise a formal dispute without contacting support.
YOUR RIGHTS & SECURITY

How We Handle Your Account and Data

Account Security Your account is protected by OTP verification on every login. If you notice activity you did not authorise, contact us immediately and we will freeze the account while we investigate.
Data Retention We retain account and transaction records for as long as required under applicable law. You may request a summary of the data we hold on your account by contacting support in writing.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings link in the site footer.
Requesting Changes To update your registered mobile number, linked JazzCash or Easypaisa wallet, or personal details, go to Account Settings or contact support — changes require identity verification before they take effect.

Common Questions About These Terms

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using the platform is lawful where you are located.

We notify you via your registered contact before material changes take effect. Continuing to use your account after that date means you accept the updated terms.

Verification confirms the destination wallet — JazzCash, Easypaisa, or Raast — matches the one registered to your account. It protects your funds from being sent to the wrong recipient.

Contact us via live chat or email within the timeframe stated in the disputes clause. Include your account mobile number and the transaction reference so we can investigate promptly.

Yes. Send a written request through our support email and we will provide a summary of the account and transaction data we hold, in line with applicable data-protection requirements.

Sharing your login, running multiple accounts, or using automated tools in the lobby are all grounds for suspension. We will contact you before taking action where the situation allows.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.