Reference

How kora999 Handles Your Personal Information

Your account data, payment details and browsing activity stay under clear rules — we collect only what we need to run your account and process payments via JazzCash, Easypaisa and Raast.

Account data kept secureJazzCash & Easypaisa payment privacyRaast transfer data protectedYour right to access or deletePakistan-region eligibility applies
kora999 How kora999 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply consistent data practices across all account types — whether you deposit via Raast, JazzCash or a bank transfer. Below are the four areas where your data is actively managed and what that means for your account day to day.

Cookies and Session Tracking

We use cookies to keep your session active, remember your preferences and detect suspicious login attempts. You can manage cookie settings through your mobile browser or the in-app settings panel.

Account Security Measures

Your account is protected with OTP verification at login. Any password reset or payment method change triggers an additional confirmation step sent to your registered mobile number.

Data Retention Period

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of retained data at any time.

Requesting Changes or Deletion

Submit a data correction or deletion request through live chat or email. We will confirm what can be changed, what must be kept for transaction records, and give you a clear timeline for completion.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can action this directly. Contact us through any of the channels below and describe your request clearly so we can respond without delays.

Live Chat Open the chat widget from your account dashboard. Describe your privacy request and our team will acknowledge it and follow up with the relevant data details.
Email Support Send your data access or correction request to our support email. Include your registered account details so we can locate your record and respond accurately.
In-Account Help Log in, head to your account settings, and use the Help section to submit a privacy query. This routes directly to the team handling data and account requests.

Common Questions About Your Data and Rights

These are the questions we hear most often about how personal information is handled on this platform. If your question is not covered here, our support team can address it directly through live chat or email.

We collect your name, mobile number, email address and the payment method you register — such as your JazzCash or Easypaisa account number. Device data like IP address is also recorded for security purposes.

Your payment data is shared only with the payment processor needed to complete the transaction. We do not pass your JazzCash, Easypaisa or Raast details to advertisers or unrelated third parties.

Log in and use the Help section under account settings, or contact us via live chat or email. State that you want a data access request and we will compile and send your records within a reasonable period.

Yes. Submit a deletion request through support. We will remove personal identifiers where we are able to, but transaction records may be retained for a period as required by applicable financial rules.

We use cookies to maintain your session, store your language preference and flag unusual login activity. You can adjust cookie permissions in your mobile browser settings; disabling some may affect account functionality.

Yes. We will post an update notice on the platform and, where possible, send a notification to your registered contact. Continuing to use your account after the update means you accept the revised policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.